Your AURATE Return

Due to COVID-19, we won't be able to process any returns right now. We're very sorry and once we're able to be safely at the office, we'll get straight on this.

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Returns FAQs

What's involved?

It's super simple — tell us what you want to return, and we'll send you confirmation along with a prepaid shipping label and step-by-step instructions.

When will I get my refund?

Your refund should come through within 48 hours of us receiving and checking your return.

Which items can I return?

We'll happily refund any purchases you've made in the last 1 days (provided they come back to us in tip-top condition, of course.

Powered by