Aurate Return Center

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How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Returns FAQs

What's involved?

It's super simple — tell us what you want to return, and we'll send you confirmation along with a prepaid shipping label and step-by-step instructions.

When will I get my refund?

All return packages may take up to 30 business days to be processed once delivered. Once processed your order will be refunded within 5-10 business days. 

Which items can I return?

We'll happily refund any purchases you've made in the last 34 days (provided they come back to us in tip-top condition, of course. (All engraved items are final sale) 

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